FAQS

1. Where are rosamond.store products manufactured?

Rosamond.store cooperates with many reputable manufacturers at home and abroad. We always ensure product quality through strict inspection from the production stage to delivery to customers.

2. Does Rosamond.store support international shipping?

Currently, Rosamond.store only supports shipping within the United States. We are sorry for this limitation, we will overcome it in the near future.

3. How can I find out about the latest collections?

You can follow the latest collections through the website, sign up for email newsletters, or follow Rosamond.store’s official social media pages to not miss any updates.

4. Does Kemmer.store have a customer information security policy?

We are committed to absolute confidentiality of customer personal information. Rosamond.store does not share, sell or exchange customer information with any third party. All transaction information is kept confidential according to the highest security standards.

5. Does Rosamond.store support changes to order information after placing an order?

We allow changes to order information, including delivery address and products within 24 hours of placing an order. To make changes, please contact our customer service immediately for timely support.

6. Does Rosamond.store use environmentally friendly materials?

We are gradually switching to using environmentally friendly fabrics such as organic cotton, recycled fabrics and natural fibers, to minimize negative impacts on the environment and meet the needs of customers interested in sustainable fashion.

CONTACT US

Email: [email protected]

Working hours: 8am – 6pm (from Monday to Friday)