Shipping Policy
SHIPPING COSTS
Currently, all of our orders are shipped using standard shipping which is $6.99 per order. However, if you require expedited shipping, please contact us for specific assistance (please note that expedited shipping will cost more than standard shipping).
SHIPPING DETAILS
Order Cutoff Time:
We will cut off orders at 6:00 PM ( EST ) daily, with subsequent orders moving to the next business day.
Processing Time:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are processing a high volume of orders, shipments may be delayed for a few days. Please allow additional days in transit for delivery. If there is a significant delay in the delivery of Your Order, We will contact You by email or phone.
Delivery Time:
After your order is prepared, we will hand it over to the carrier for delivery to you, the estimated delivery time is 7-15 business days.
However, due to some objective factors such as weather, major holidays, overloaded orders or local post office problems, your order may be delayed for a few days, please wait.
Shipping Unit:
Our shipping unit includes local post offices nationwide and USPS shipping service. Please track your order through the shipping unit we provide.
DELAY
If your package has not been delivered or the tracking information shows that the package has been delivered but you have not received it, you must contact Customer Service for verification.
WRONG SHIPPING ADDRESS AND RECEIPT INFORMATION
You must ensure that your shipping address is completely correct
We strongly encourage you to check your payment and shipping information carefully before placing your order, as once we have processed and shipped your order, we are unable to cancel or make any changes to your order.
We will not be responsible for any losses caused by incorrect address information provided by you.
CONTACT US
Address: 80 5th St, Hicksville, NY 11801, USA
Time: 8:00AM – 6:00PM | Monday to Friday
E-mail: [email protected]